Your satisfaction is really important to us. Please note that sales are final and we do not accept returns or exchanges once the order has been dispatched. It is possible to modify or cancel an order if you didn't get the shipping notification. Simply reach us at the following email address: firstname.lastname@example.org
If a candle happens to be broken or damaged in shipping, please send us a photo at email@example.com. We will take care of the situation so that you can fully enjoy the Feu&Co. experience.